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Mercadien Technologies
“The best compliment I can give to Mercadien's MCare is that I no longer worry about IT management problems or surprises. It is truly the equivalent of having a full time, diversified IT staff, at a fraction of the cost. MCare goes above and beyond - providing a comprehensive and proactive IT systems management solution remotely - with the assurance of on-site support when needed.” Robert Gross, CFO of Grounds for Sculpture
“We have been beyond pleased with Mercadien's MCare solution. With MCare deployed on every device across our two company locations, we no longer worry about IT threats and issues, and can rest easy knowing that we have an outsourced team working around the clock to monitor, identify, and quickly resolve any issues that pose a potential threat to our business.” Steve Tullman, President & CEO of Ception Therapeutics
Mercadien Technologies has recently concluded a year-long technology consulting engagement for the Mercer County Board of Social Services. The work effort involved detailed preparation related to Disaster Recovery Planning, Business Continuity Planning, Data Room Redesigning, Network Consulting, Technology Infrastructure Assessment, and research related to a comprehensive schedule of product involving hardware and software to advance the agency's technology goals and objectives. On a scale of 1 to 10 (with 10 being the highest rating), the following were Mercer County Board of Social Services' responses relating to Mercadien Technologies' level of performance:
  • “Mercadien Technologies' team treated me with integrity, honesty, and respect; working with them was a pleasure.” - 10
  • “Communication was always open resulting in candid advice and guidance.” - 10
  • “Mercadien Technologies displayed a high level of knowledge and expertise throughout all facets of our varied engagements."” - 10
  • “Staff was always accessible and returned my messages promptly.” - 10
  • “A full range of services was provided to help my organization achieve its goals.” - 10
  • “Mercadien Technologies' team does excellent work - accurate, thorough, timely - and they do it with enthusiasm.” - 10
  • “Most pleased with work completed; excellent response time” - Mercer County Board of Social Services
 
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