Case Studies

Mercadien Technologies has been retained by an internationally recognized nonprofit foundation to reengineer their campus communications to a total fiber infrastructure. This wide-area communication upgrade will result in stabilizing all levels of data and information exchange between the organization's varied buildings while improving security. This international organization has also enrolled in Mercadien's MCare Virtual-Systems-Administration (VSA) program providing them with the peace-of-mind that their entire technology investment will be cared for remotely and onsite; issues will be resolved before they ever have a chance to escalate…all for one simple monthly fee.

One of the largest petroleum distribution companies in the state of NJ has recently retained Mercadien Technologies to perform a Technology Assessment (TA). The TA will offer the client a complete understanding of where they are today and where they need to be tomorrow. In an effort to simplify their IT-support, this same organization has enrolled in Mercadien's MCare VSA program making the management and support of their technology assets automated, allowing them to focus on growing their business.

A leading organization in the continuing care field has recently been presented the results of a 6-month long Technology Assessment. The results of the assessment were so thoughtfully and clearly presented that the client has elected to begin implementing the recommendations put forth in the report immediately. This modernization initiative will result in a completely virtualized server infrastructure providing an ease in management while also ensuring scalability well into the future. This continuing care facility has also enrolled in Mercadien's MCare program to automate their IT service needs; the result has been a 40% savings in annual support costs while improving response and problem resolution time.