Welcome to The Mercadien Group!

Services

If you would like to download our brochure, please click here .

Risk Management/Business Continuity/Disaster Recovery Planning

Mercadien Technologies provides comprehensive software and solutions for business and operational continuity planning. Our products and services are used to assess financial, security, data storage, technology, and operational risks. Risk mitigation strategies are then integrated with recovery procedures to create the industry’s leading operational and disaster recovery plans. If you would like to download the brochure, please click here .

IT Governance

Information Technology Audit Services

The sensitivity of non-public customer data within a financial institution has brought scrutiny on how the institution manages its IT infrastructure. Our audit program follows closely the Federal Financial Institutions Examination Council (FFIEC) Information Systems Examination Handbook and Gramm-Leach-Bliley Act requirements, which meet federal and state regulators' expectations. Our audit program will review for the following, among others:

Risk assessment
IT related policies and procedures
Vendor management
User access controls to the network and core banking system
Patch management and anti-virus definition updates
Disaster recovery/Business continuity planning
Physical security
Website compliance

Vulnerability Assessments

An Internal Vulnerability Assessment (IVA) is designed to identify vulnerabilities in your institution's network from inside your security perimeter. Our process identifies available ports and services prior to performing the scan. Scanning is completed with administrative credentials that assist in identifying vulnerabilities not visible from the network level. The scan reviews password complexity, anti-virus protection, among others, and is a valuable tool to ensure that the information residing on your network remains secure.

An External Vulnerability Assessment (EVA) is designed to simulate the first phase of an attack by hackers on your institution's Internet-facing routers, servers, and firewalls from a public source. This test is designed to identify vulnerabilities in your institution's infrastructure in order to take corrective action before a hacker has the chance to exploit any identified weaknesses.

Our process is finalized with separate reports that detail the security risks uncovered, their possible impact on your institution, and ways to remove or mitigate the risks identified. Both assessments are critical in ensuring your institution meets the requirements of the Gramm-Leach-Bliley Act in safeguarding your customers' non-public data.

E-Discovery

What is E-Discovery? The term means Electronic-Discovery. It relates to the extended reach of legal teams when performing discovery and data gathering exercises in early stages of case development. Organizations have more risk and exposure when it comes to data-management as a result of this law; there exists an obligation to develop internal policies, controls and procedures that clearly account for data management protocols. A lack of documented procedures can and will result in significant fines for those organizations that find themselves in the unfortunate position of having to disclose their information to opposing counsel. If you would like to download the brochure, please click here .

Managed Services/MCare

MCare is a web-based technology that monitors the critical health status of devices and applications, remotely diagnosing problems before they occur. Notification is delivered via email or mobile device in the event of failed network elements such as switches, servers and routers along with other critical devices and applications. Our professionals are able to detect problems before they happen…saving businesses the aggravation and costs associated with downtime. With MCare, corrective action can be taken before the problem occurs or before a business even notices it. If you would like to download the brochure, please click here . If you are currently and MCare client, please take a few moments to complete our satisfaction survey by clicking here .

Needs Analysis

Understanding where you are today makes it easy to create a "roadmap" for where you are going tomorrow. Mercadien Technologies' experts create a blueprint of your existing network that clearly identifies vulnerabilities and the steps necessary to evolve your technology.

Needs Design

Each solution utilizes our extensive experience and industry best-practices in order to create a design with the highest standards. Mercadien Technologies can work with your business to design a solution that will deliver maximum business benefit.

Implementation Services

Once a design has been developed, our skilled engineers manage the deployment in a methodical and professional manner. Coordination of your project is our number one priority; clear communication ensures that your installation will be on-time and on-budget.

Data Forensics

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Mercadien Technologies has become the Mid-Atlantic leader in Forensic Data Consulting. The Mercadien Group' s expert reputation in Forensic Accounting provided the perfect backdrop for their technology division to assemble a team of experts offering advanced investigative services in the evidence collection process. Mercadien's Forensic Data practice utilizes experts skilled in ensuring that all digital data has been handled within the legal principles of security, continuity and accountability. The integrity of Mercadien's processes and procedures will withstand the challenges presented in a court of law. If you would like to download the brochure, please click here .

Business Workflow Analysis	Top
Business workflow analysis is professional, comprehensive consulting that enables businesses to better comprehend their current needs and establish clear, attainable future goals. Mercadien Technologies’ objective is to reduce transactional costs and increase management performance.

Application Assessments	Top
Mercadien Technologies provides operational and feasibility assessments related to varied levels of enterprise software and applications. Studies involve the utilization of the target program in an effort to determine on-going usage, upgrade viability, and/or potential introductions of alternate solutions.